CX

“I can give you the greatest strategy you\’ve ever seen. I can put the right tools in place. I can design the best possible process at the end of the day… there\’s people engaged in that and if your organization is full of conflict, lack of alignment, poor communication, talent gaps, etcetera. None of that other stuff matters.”

As Founder and CEO of Upsie, Clarence Bethea joins me to talk about how essential it is to not only have a trusted mentor but to become one yourself.